Frequently Asked Questions
Learn more about our services.
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After we have confirmed your booking, you may cancel or reachedule it up to 24 hours before the start of your appointment without being charged. Bookings canceled or changed less than 24 hours in advance will be charged at full price.
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Pricing for our cleaning services can vary based on size of the space, level of cleaning required, frequency of service, etc. Every space is unique, and prices can be adjusted based on specific needs. Contact us to get an accurate estimate*. New clients get 15% off!
*Pricing will not be provided over phone until we have accessed your cleaning request.
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Please fill out our form so we can provide you an accurate estimate. Or, call/text* us at (770) 864-7410 so we can evaluate the location. Be sure to provide as much information as possible.
*Pricing will not be provided over phone until we have accessed your cleaning request.
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We are available Monday - Saturday, 7:30am - 5:30pm ET and are closed on Sundays. We accept same-day cleaning depending on availability. Check our calendar availability by trying to request a booking. Please note your booking isn’t confirmed until we have contacted you.
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Once we confirm your booking, we will reach out to coordinate payment. Payment is due after the cleaning and depends on the requested cleaning frequency. We accept Venmo, Zelle, and cash.
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Time required for cleaning is based on a number of factors including number of rooms to be cleaned and the state of the location. An estimated cleaning time will be calculated in your price estimate.
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Yes, we bring all the supplies and equipment needed for the job. If you have specific product preference or allergy-sensitive options, please let us know!
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No, you don't need to be home. Many clients provide us with access via a key, code, or lockbox. However, if you prefer to be present, that's fine too.
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Yes! We love pets.
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We recommend picking up personal items, clothing, and toys to allow our team to focus on cleaning rather than organizing.
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Yes! We offer discounted rates for weekly, bi-weekly, and monthly cleaning. Contact us for more information.
